OUR STORES

VISIT OUR NEW
STORE IN NEW YORK

294 Bay Meadows Ave.
Bay Shore, NY 11706

Frequently asked questions

- Which courier company do you work with?

We work with courier company Speedy. The delivery price is according to the schedule of the courier company for each town.

- How can I return glasses?

The return condition is up to 14 working days after the date of receipt in undamaged packaging and label holder. The return can be with any courier company, and is at the customer's expense.

- How will you give me my money back?

The shipment must be returned to our administrative office at the following address: Sofia, 1A Plachkovica Str., 2nd floor, apt. 2. Please include a note inside the shipment with your full name and bank account number. The return shipping costs are to be covered by the buyer.

- Do you have a physical store?

We work with many opticians across the country, which you can see in “Where to buy?”

- What protection do the glasses have?

All glasses have 100% UV protection, polarization and a certificate of quality and origin. The only glasses that do not have polarization are the “glasant” type sunglasses, those that do not have a frame around the lenses.

– Does the color of the lenses matter for UV protection?

The color of the lenses has no bearing on the protection they provide. And completely transparent lenses can have 100% UV protection. The color of the lenses provides different degrees of darkening, indicated in 4 categories from 0 to 4.

- Do the glasses have a warranty?

All KWIAT glasses have a 2-year warranty against manufacturing defects from the date of purchase.

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